Building 5, Tian'An Park, No.36 Yongfeng Road, Qinghuai, Nanjing City, China
OHE20 stainless-steel hard-shell sitting chamber in a residential room

Export, Freight & After-Sales Support

Testing, export packing, documentation and the support that comes after. Every chamber is pressure-tested and inspected before it leaves Nanjing, packed for export, and shipped by air or sea wi

Oxygen Times chamber models arranged in the Nanjing factory showroom

Solution

Export, Freight & After-Sales Support

Testing, export packing, documentation and the support that comes after

In short

What This Covers

Every chamber is pressure-tested and inspected before it leaves Nanjing, packed for export, and shipped by air or sea with the documentation handled. Support continues after delivery over WhatsApp and video.

Buying capital equipment from another continent fails in two predictable places: the unit arrives damaged because it was packed for a domestic truck, or it arrives fine and then nobody answers when something needs adjusting. Export packing inspection and lifetime online technical support are the answers to those two specific risks.

The process

Every Stage From Enquiry To Support

Pressure testing

Every chamber is pressure-tested before dispatch.

Airtightness inspection

Seal and zipper or door performance verified.

Functional testing

Control system and operational verification.

Appearance inspection

Finish checked before packing.

Export packing

Professional export packaging, inspected before dispatch.

Freight

Air freight in 7 to 10 days, or sea freight in 4 to 6 weeks worldwide.

Documentation

Export documentation handled by the factory.

After-sales

Remote installation guidance, operational training and lifetime online technical support.

What is available

Options On The Table

  • Air freight for urgent or single-unit orders
  • Sea freight for project and container volumes
  • Door-to-door logistics support
  • Export documentation handled by the factory
  • Spare parts supply after delivery
  • Remote installation assistance

Models

Export, Freight & After-Sales Support Questions

How long does delivery take?
Door-to-door transit is typically 7 to 40 days depending on destination and freight method: roughly 7 to 10 days by air, 4 to 6 weeks by sea. Add the 10 to 30 day production and testing period before that.
Who handles customs?
The factory prepares and handles the export documentation. Import clearance and any duty in the destination country are the buyer's responsibility.
What happens if something is damaged in transit?
Photograph the packing and the unit before unpacking further and send the images over WhatsApp. Spare parts are stocked and repair kits ship with the chambers.
Is there a warranty?
One year as standard, extendable by a further two years on most models. Lifetime online technical support is provided regardless of warranty period.

Related Guides

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What 1.3, 1.5, 1.9 and 2.0 ATA mean in practice, and how to pick the pressure band before you shortlist a chamber.

How To Size A Hyperbaric Chamber For Your Users

Diameter, length and entry height decide who actually fits. A dimension-by-dimension guide across all seventeen models.

Hyperbaric Chamber Maintenance And Daily Operation

Zippers, filters, seals and gauges - what to check daily, monthly and before every session.

Talk to the factory

Talk To Us About Export, Freight & After-Sales Support

Send your market, target models and volume expectation. We will come back with pricing, timelines and what the factory needs from you.

Most enquiries answered within 12 hours · OEM and wholesale welcome

Tell Us What You Need

Send your specification, quantity and destination port. Our engineers reply with a technical proposal and a confirmed lead time.