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After sales and parts
Support does not stop at the port: our team has travelled to customers, including a service visit to South Africa, to support equipment already in daily fleet service.
Special vehicle equipment is hard to support from another continent once a fleet is in daily service, and most problems that arise are with the body equipment rather than the chassis, which the local dealer cannot help with.
Our team travels to customers where a problem needs hands on it. Parts for body equipment are supplied against the build record for that specific vehicle, so the part matches what was actually fitted rather than what the catalogue says should have been.
Specifications
| Field support | Team visits to customers, including South Africa |
|---|---|
| Parts supplied | Against the build record for your specific vehicle |
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Vehicle customization
Drive side, emission standard, chassis brand and body equipment settled in writing before production opens.
Sourcing and inspection
Customers are invited to inspect production at the factory, and where a visit is not practical we send photographs and video and accept third-party inspection.
Export and shipping
FOB or CIF terms, Ro-Ro or container as the vehicle and destination port require, with the export document set the destination customs office will ask for.
Tell us what the vehicle has to do
Describe the job, the country and the chassis you prefer. You will get a specification, a price and a delivery date, and inspection photographs before the vehicle ships.