Send the Drawing and Get a Real Answer

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No web forms and no ticket queue. Messages go straight to Boyce and are answered within one working day by someone who can answer a technical question.

What to Send With Your First Message

With those five things we can usually quote without a second round of questions.

• A drawing, a size list, or a photograph of the part you are replacing
• The medium the part contacts and the continuous and peak temperature
• The pressure and whether the part moves in service
• An annual quantity, even an approximate one
• Your destination market if certification matters for the programme

Three Ways to Reach Us

WhatsApp for Drawings and Samples

Fastest route for a drawing, a photo of a worn seal or a size list. Messages arrive on the same desk as email.

Email for Formal Inquiries

Use email where you need a written quotation, a specification thread or purchasing documentation.

Telephone

Direct line during working hours in GMT+8. Useful when a specification needs discussing rather than writing.

Contact Questions

Replies within 1 working day.

The drawing, size list or a photo of the existing part, the medium and temperature or the material, and an annual quantity. That is enough for a real quotation.

Boyce handles inquiries, with our engineering team behind the technical answers.

Yes. Send it by email or WhatsApp. We do not use web upload forms, so nothing gets lost in a form queue.

Tell us what you have in mind and we will arrange what is practical.

Start the Conversation

Tell us what you are making and what is going wrong with the part you have now.